Indigo has been making headlines for wrong reasons lately. Is Indigo the new Air India? Earlier this week, Olympic Silver medalist P.V Sindhu tweeted about rude behavior of Indigo staff. However, airlines in their own PR decided to refute her claims.

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According to Sindhu’s tweets, the incident happened before the Hyderabad to Mumbai Indigo flight 6E 608 took off around 9.50 a.m. In the tweet, she named the airline employee, while alleging that the man spoke rudely with her. She also claimed the employee spoke rudely with a female cabin crew member who advised him to behave properly with her.

“Sorry to say. I had a very bad experience when i was flying by 6E 608 flight to Bombay on November 4,” Sindhu tweeted.

In a statement, the airline said its employee was calm with the badminton personality. The airline claimed Sindhu had boarded the plane with an oversized baggage which was too big for cabin storage.

“Ms. Sindhu was informed that the baggage would be moved into the cargo hold. This is the same policy we follow for all customers,” the airline stated while citing passenger safety for its employee’s actions. It absolutely doesn’t make sense that employee was calm and reasonable or Sindhu won’t have tweeted the same. She isn’t someone who complains regularly on twitter. I believe it is more than what airlines claims have happened.

The latest incident is a lesser version of Doctor Dao. Two ground personnel restraining the 53-year-old passenger, Rajeev Katiyal, and barring him from boarding the shuttle bus that takes passengers from the tarmac to the terminals. They then push him to the ground and beat him up. Later, he was reportedly taken to a police station where the airline threatened to file a complaint against him.

Katiyal said that he was standing under the shade of the plane as it was a hot day. The ground staff reportedly told him in a rude manner to move. He responded rudely to the staff after that. After that staff proceeded to manhandle him and beating him up. They took the incident too far and then try to report him to authority. I am hoping Mr. Rajeev Katiyal does file a lawsuit against the airline as he has very strong case and media would definitely support him.

 

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Cody is a travel consultant and full-time traveler from India. He holds a deep background in Network and Network Security. Something that enabled him to develop the hacker mindset. He uses his hacker mindset to travel Luxuriously and to stay in suites in 5-star hotels and resorts and fly business or first class at very economical prices by applying various travel hacks to enrich his and his client's life. He helps people maximizing their travel portfolio. He believes that your current travel should reward your future travels. Cody initially traveled as a backpacker and stayed in modest locations and over the period has improved his life by using all his travel hacks to stay in top-end luxury locations across the world. Cody has traveled over 60 countries in last 5 years. Cody is a blogger, motivator, storyteller, travel consultant and a life coach. He has been featured in multiple publications such as Times of India, Dainik Bhaskar, magazines such as Men’s Health. He was invited to inspire people on a platform such as TEDx. He has trained over 100s of people achieve their lifestyle goals.

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