In Fall 2017, IHG published the Pointsbreak list where Crowne Plaza Mayur Vihar was achievable for just 5000 points a night. It got to the top in my mind that I would use the offer and have that property for just $49.
Later I messed up and ended up booking Holiday Inn Mayur Vihar. What a ridiculous mistake! I am still mad at myself. I realized that there is no point participating in the IHG latest accelerate offer as I haven’t seen a stupider offer than it. It was basically 4900 points for 15 nights. Instead, they should give such offers to customers so that they might want to give some business to this hotel. This offer, on the other hand, repelled business.
As I entered the hotel, my room wasn’t ready. However, my buddies had 2 rooms booked. I went to them. I asked the hotel to provide me the room whenever they can.
They had promised me the wonderful Club Room with a pool view.
Let’s be clear about our expectations. I was expecting a Cookie Cutter Holiday Inn room. The reason why Holiday Inn rooms shouldn’t make a difference is that all of them are designed in the same way.
As I entered the room, it was carpeted in blue and had the bed on the left. The washroom was on the left. The room lighting was very low even after I had turned on all the switches. I had to get a little bit of external light to help me get a decent picture of the room.
Ahead, there was a king size bed in the room. Something I am really appreciative of. They provide proper king size beds at Holiday Inn.
The switchboard next to the bed wasn’t fancy but got the work done.
Across the bed, was a long table with a TV mounted on the wall. There was space to put stuff there.
At end of the room, on the right was an average wooden study table with a rolling chair to work and on the left was a comfortable love couch.
Behind the couch was a window with a negligible view. Yes, there was swimming pool view but it was highly underwhelming.
As I spent my evening at the hotel, I was shocked to see their lack of attention to details. The flashlight that was kept in the room didn’t work. There were no bathroom slippers. There was no laundry bag in the cupboard. I was extremely disappointed by this. When was last time I saw this at a luxury hotel!
The washroom had a solid square sink. I love the big sinks that they provide at IHG properties.
On the left was a pretty tight toilet space. There was no bidet.
As standard, you could see the room from the toilet. I don’t understand this feature anymore as you can’t enjoy the TV which is the reason why it started in the first place.
The big shocker – There was no shower in a club room but just a handheld shower. It was one of the least impressive showers with not enough water pressure. The temperature was good. However, I wasn’t going to have fun with a handheld shower put up high. I prefer having options while bathing.
As usual, Holiday Inn in India uses Biotique which I am really not a fan of. I mean you have to, step up on Oyo rooms for sure.
I didn’t get a chance to visit the fitness center here. The pool was decent and my friend’s kid told me that it was kind of nice but when I saw it I realised it wasn’t very Instagram friendly.
Food and Beverage
After seeing the room, I thought I shouldn’t expect anything from the breakfast by the way this property is being handled. However, I was proven wrong when I went to the buffet.
The guys really wanted us to have a good experience.
The buffet wasn’t elaborate but it was well designed and kept. The food served was hot and they everyone’s request and got everything right.
I was so impressed by the culinary staff that I can actually think about coming back here for a meeting. Only for the food.
Check out the pics of the breakfast buffet here.
I won’t rate their service nicely because of what I had to go through. I find the hotel decent but there is absolutely zero attention to details. There is dust everywhere. There are things missing in the room that are considered customary in all the chain hotels. There is no coordinated effort from the staff about the check-ins and check-outs.
The hotel is pretty much located in the middle of nowhere. I only booked it by mistake over Crowne Plaza. Their service makes them one of the bottom-rankers among all the hotels I have stayed this year. This reminded me of my bad days at Oyo Rooms. The hotel prices are incredulous for its location and the return on investment is pretty bad. How this hotel charges something close to ITC Sheraton or the Hilton while being this low grade, I would never get!