Since 2013, when the Government decided to allow Airlines to unbundle the services to allow Airlines to create an ancillary stream of revenue and while decreasing the cost of flights to make flying accessible for more people.

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However, thanks to that, Airlines have been making more money from ancillary revenues than actually selling flight seats.

The government is reviewing a move by private airlines IndiGo and SpiceJet to charge for seats booked in advance through the web check-in feature, which has provoked anger among air-travelers.

The Civil Aviation Ministry tweeted it had noted that airlines are now charging for web check-ins for all seats. “We are reviewing these fees to see whether they fall within the unbundled pricing network,” said the tweet. Unbundled pricing allows passengers to pay for exactly what they want instead of expensive tickets.

IndiGo, a leading low-cost airline, tweeted on Sunday that “all seats will be chargeable” under its new online check-in policy. However, it later clarified that “the pricing is only for the advance selection of seats” and said, “the airline has neither changed its web check-in policy nor is there any charge for web check-in”.

Check-ins at airports will not be charged, the airline said, adding “If the passengers have no particular preference for seats and would not like to pay for advance seat selection, they can either reserve any free seats available at the time of web check-in or will, of course, be assigned seats at the time of airport check-in.”

Of course, it is opposite of what is true. LCC across the world including Ryan Air, Wizz Air, Air Asia, and many other airlines charge the customer for not doing web check-in as it requires more staff time at the airport and requires more manual intervention vs automation.

Of course, Indigo and SpiceJet thought process is opposite and hence diluting customer experience by creating such nuisance. Although, I can’t blame them for finding new ways to generate revenue. However, SpiceJet being smaller than Indigo is receiving less flak while Indigo is bearing the major brunt of public ire.

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Cody is a travel consultant and full-time traveler from India. He holds a deep background in Network and Network Security. Something that enabled him to develop the hacker mindset. He uses his hacker mindset to travel Luxuriously and to stay in suites in 5-star hotels and resorts and fly business or first class at very economical prices by applying various travel hacks to enrich his and his client's life. He helps people maximizing their travel portfolio. He believes that your current travel should reward your future travels. Cody initially traveled as a backpacker and stayed in modest locations and over the period has improved his life by using all his travel hacks to stay in top-end luxury locations across the world. Cody has traveled over 60 countries in last 5 years. Cody is a blogger, motivator, storyteller, travel consultant and a life coach. He has been featured in multiple publications such as Times of India, Dainik Bhaskar, magazines such as Men’s Health. He was invited to inspire people on a platform such as TEDx. He has trained over 100s of people achieve their lifestyle goals.


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